We have received some questions about our status during the current public health emergency, so we put together this Q&A to hopefully help answer those questions and provide guidance for anyone considering a remodel in 2020.
What are you doing in light of the current situation surrounding COVID-19?
We are fortunate that, so far, our team has remained healthy. However, we have instructed our staff to alert us immediately and stay home should they experience any symptoms associated with COVID-19. We are also allowing our non-construction staff to work remotely as needed/appropriate.
Can construction continue while we’re practicing social distancing?
Yes! While we certainly respect any client’s wish to suspend construction during this time, we are also taking precautions for those who would like us to continue our work. Limiting the number of tradesmen working at one time is already a construction safety practice we have implemented through our regular process. We are adhering to CDC recommendations surrounding social distancing, but also realize each client, and project, is unique. We are working with our clients on a one-on-one basis to ensure their needs are met when it comes to our crews in their homes.
I was considering a remodeling project, can I still get started?
Yes! A custom remodeling project is not something that happens overnight. We are busy working, remotely when needed, and ready to assist you. While there is much we can do to start the consultation process remotely, we can take appropriate precautions should you wish to have us do a walk-thorough or take measurements in order to get your project started. Our clients are our priority, and we will always do what is in your best interest and adhere to your wishes.
Currently, we are not planning on having interruptions in service. However, this is a dynamic situation and we will update our status should things change. Project-specific information as always is communicated through your dedicated project manager once construction is underway. We appreciate your patience and understanding through this difficult time.